GDPR Policy

Who We Are

Blackdown Precision Tables is a company registered in England and Wales (Co. No. 16938838), based in Taunton, England. We manufacture and sell precision welding tables directly to customers across the UK. For the purposes of UK GDPR, we are the data controller of your personal data.

Contact: sales@bptables.co.uk

What Data We Collect

We collect and process the following personal data when you place an order or contact us:

• Full name and delivery/billing address
• Email address and phone number
• Payment information (processed securely via Shopify Payments — we do not store card details)
• Order history and correspondence
• IP address and browsing data via cookies (see our Privacy Policy)

Why We Process Your Data

We process your personal data for the following purposes and legal bases:

• To fulfil your order — processing is necessary for the performance of a contract
• To communicate with you about your order, delivery, or warranty — legitimate interest
• To comply with legal obligations — such as tax records and consumer rights compliance
• Marketing — only with your explicit consent, which you may withdraw at any time

How Long We Keep Your Data

We retain your personal data for as long as necessary to fulfil the purposes outlined above. Order and financial records are kept for a minimum of 6 years in line with HMRC requirements. You may request deletion of your data at any time, subject to our legal obligations.

Who We Share Your Data With

We do not sell or rent your personal data. We may share it with trusted third parties only where necessary:

• Shopify Inc. — our e-commerce platform and payment processor
• Delivery couriers — to fulfil and track your order
• HMRC — where required by law

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (right to be forgotten)
• Object to or restrict processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at sales@bptables.co.uk. We will respond within 30 days.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO) at ico.org.uk.